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“I found the initial viewing period with Martyn Gerrard very easy and professional, with dates and times confirmed promptly. My contact Heran Jethwa would provide a quick follow up on properties I viewed and followed up on questions with the vendors. I was also pleased that he would inform me of properties as they came up that met my requirements e.g certain roads and areas. Even when Heran was on annual leave, another contact at Martyn Gerrard was able to move things forward for me, such as organising access for the surveyor. I felt my experience from acceptance of the offer to completion was relatively quick and straight forward. There were a couple of small bumps along the way which was not surprising as we had a small chain, however Heran was excellent at keeping in touch letting me know what was happening and liaising between myself and the rest of the chain, and particularly moving things forward as we approached exchange, keeping me informed of any delays and the reasoning behind things, which was incredibly helpful!
” – Fiona B
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